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How to look good on Zoom using things you already own

6 min read

The short answer

Three changes cover almost all of it: put your main light in front of you rather than behind, raise the camera to eye level, and sit closer to the light than to the background. Together they matter more than the camera you own, and none of them costs anything.

The people who look best on video calls are not usually the ones with the best equipment. They are the ones sitting in front of a window.

Camera quality has a ceiling that most people never reach, because lighting and framing run out first. Here is what to do with what is already in the room.

Light

Put the main light in front of you

Everything else is detail. Your face needs to be the best-lit thing in the frame, which means the light has to be on your side of the camera.

A window works, a desk lamp works, the ceiling light works if you are sitting under it rather than in front of it. What does not work is any bright source behind you — the camera meters for the brightest thing it can see, so a window at your back turns your face into a silhouette.

If you cannot move your desk, close the blind behind you and use a lamp instead.

Soften it

A bare bulb pointed at your face produces hard shadows under the eyes and nose, and a bright hotspot on the forehead.

Bounce it instead. Point the lamp at a white wall or the ceiling and let the reflected light come back at you. A large, soft source is more flattering than a small, hard one — this is the entire reason professional lights are big and diffused, and you can approximate it for free.

A sheet of baking paper taped over a lamp shade does the same job. So does a white t-shirt over a lampshade, if you are careful about heat.

Two sources beat one

One light in front produces a flat, slightly clinical look. Adding a second, dimmer source to one side gives some shape.

You do not need a matched pair. A desk lamp in front and the room’s ceiling light overhead is already a two-source setup. The rule of thumb: the front light should be the brightest thing, the side light should be noticeably dimmer.

Watch the colour

Mixing a warm lamp with cold daylight makes skin tones go strange — one side of your face orange, the other blue — and cameras handle it badly because they can only pick one white balance.

Either close the blind and use lamps, or turn the lamps off and use the window. Consistency matters more than which one you choose.

Camera position

Raise it to eye level

A laptop on a desk films you from below. It is an unflattering angle on everyone, and no setting fixes it.

Put the laptop on a stack of books until the camera is at roughly eye height. Aim for your eyes at about the top third of the frame — that is the framing news broadcasts use, and it reads as natural because it matches how people see each other standing up.

Sit at the right distance

Too close and the lens distorts your features and you fill the whole frame. Too far and you become a small figure in a large room.

Head and the top of your shoulders, with a little space above your head, is the shape you want. For most laptop webcams that means roughly an arm’s length away.

Look at the camera, not the faces

Eye contact on video means looking at the lens, which is not where the other person’s face appears. You do not need to do it constantly — glancing at the lens when you make a point is enough, and feels far more direct to whoever is watching.

Moving the meeting window to the top of your screen, just under the camera, narrows the gap.

Background

Give yourself some depth

Sitting with your back against a wall flattens the image. A metre or two of space behind you lets the background fall slightly out of focus and makes you stand out from it.

Keep it plain, but not empty

A tidy, uncluttered background with one or two things in it — a plant, some books, a picture — looks considered. A blank white wall looks like an interview room. A pile of laundry looks like a pile of laundry.

Think twice about virtual backgrounds

Background blur and replacement are processed on your computer, frame by frame, and they cost you two things: CPU, which makes your video stutter, and edge quality, which is why your hair and glasses flicker.

If your video looks fine in a camera test but stutters in Zoom, the background effect is the first thing to turn off.

Zoom’s own settings

Two are worth knowing about.

HD is off by default. Settings → Video → tick HD. Without it, Zoom sends 360p even from a 1080p camera. On free accounts this is capped at 720p, which is fine — that is as much as most calls will carry anyway.

Touch up my appearance applies a light smoothing filter. It is a matter of taste, but turn it off when you are testing your setup, because it hides exactly the grain and softness you are trying to diagnose.

Sound matters more than picture

Worth saying plainly, because it changes where you should spend effort: people tolerate a mediocre picture and will not tolerate bad audio.

If you are choosing between spending on a camera or a microphone, buy the microphone. Even wired earbuds with an inline mic beat most laptop microphones, because they sit closer to your mouth and pick up less of the room.

Check the result

Guessing at lighting is hard, because you adapt to a room within minutes and stop noticing that it is dim.

The test below measures it: your real resolution, your actual frame rate, and whether the light on your face is even — including a specific check for being backlit, which is the mistake most people cannot see in a preview.

Run it, move one lamp, run it again. The numbers will tell you whether the change helped far more reliably than your own eyes will.

  • Lighting
  • Zoom

Questions people ask

Where should the light be for a video call?

In front of you, on your side of the camera. Your face needs to be the brightest thing in the frame. A bright source behind you makes the camera meter for the window instead, which turns your face into a silhouette — if you cannot move the desk, close the blind and use a lamp.

Do I need a ring light?

No. Bounce a lamp you already own off a white wall or the ceiling: a large, soft source is more flattering than a small, hard one, which is the entire reason professional lights are big and diffused. Baking paper taped over a lampshade does the same job.

Why does my Zoom video stutter when a camera test looks fine?

Background blur and replacement. They are processed on your computer frame by frame and cost you two things — CPU, which makes the video stutter, and edge quality, which is why hair and glasses flicker. It is the first thing to turn off.

Why does Zoom look soft even with a good camera?

HD is off by default. Settings → Video → tick HD, or Zoom sends 360p from a 1080p camera. Free accounts are capped at 720p, which is fine — that is as much as most calls carry. Also turn off Touch up my appearance while testing, because it hides the softness you are trying to diagnose.